I came to Dr. Chin after having a really awful experience with the nursing staff at another huge fertility clinic in Cincinnati. I conceived my 1st through IUI at the other clinic. When I switch to Dr. Chin’s office, the difference was night and day. ALL OF THE STAFF ARE AMAZING! They genuinely care. You won’t encounter a single rude or “checked out” staff member. They genuinely care. After our 3rd IUI, I had my first miscarriage. Once we’d confirmed it at an office visit, Michelle (the nurse practitioner) and the other 2 nurses (Grace you are the kindest most amazing nurse I’ve ever met) lined up to give me hugs as I was walking out of the office. That DOES NOT happen in healthcare these days. When we moved on to IVF the nurses were all amazing. They were always happy to answer my questions and I never once felt like I was annoying them. Amanda and Tanya, I am so grateful to you both for always answering my questions with such care and genuine compassion. I’m pregnant with my 2nd child now and if we go back for #3 there is no question where I’ll go. Dr. Chin goes above and beyond for his patients. He does this because he loves helping families and it shows. Thank you and all of your staff for loving us through one of the most challenging and emotionally gut-wrenching times of our lives. Infertility impacts every single part of our lives, and you guys get it. Thank you, thank you, thank you!